The Best of Parma - Sales terms

TERMS AND CONDITIONS OF SALE:

Prices PRICES ARE STATED IN EURO o US$ – VAT INCLUDED - POSSIBLE CUSTOMS DUTIES ARE CHARGED TO CUSTOMER.

Goods THE GOODS ARE DELIVERED BY EITHER EXPRESS COURIER OR POST TO CONSIGNEE’S ADDRESS.
PARMIGIANO REGGIANO CHEESE AND PARMA HAM ARE SENT ONLY BY EXPRESS COURIER.
OPERATING AND DELIVERY SERVICES ARE GUARANTEED ALL OVER THE WORLD.
THE PRODUCT PURCHASABLE FROM THE CART IS ALWAYS AVAILABLE. GOODS ARE ALWAYS SHIPPED FROM OUR PREMISES IN PARMA.

Payment METHODS OF PAYMENT :

CREDIT CARD THE FOLLOWING CREDIT CARDS ARE ACCEPTED: CARTASI’, VISA, MASTER CARD, EUROCARD, AMERICAN EXPRESS, DINERS AND JCB.
PLEASE QUOTE HOLDER’S NAME, COMPLETE NUMBER OF THE CREDIT CARD AND EXPIRY DATE. CUSTOMER’S ACCOUNT WILL BE DEBITED IN EURO.

CASH ON DELIVERY

BANK TRANSFER TO BE EFFECTED TO PARMAITALY.COM SRL -C/o BANCA CARIPLO SEDE DI PARMA ACCOUNT N. 2433/1 ABI CODE=3069 CABCODE=12710

LETTER OF CREDIT.

Withdrawal right CUSTOMER CAN MAKE USE OF HIS RIGHT BY ADDRESSING A REGISTERED LETTER WITH RETURN RECEIPT TO PARMA ITALY.COM srl, piazza Italo Salsi, 1/b, 43100 PARMA, AND RETURNING THE PRODUCT FREE OF CHARGES WITHIN 10 WORKING DAYS OF ITS RECEIPT.
THE AMOUNT ALREADY PAID WILL BE REIMBURSED WITHIN 15 DAYS.
THE CUSTOMER UNSATISFIED WITH THE PRODUCT MUST DEMONSTRATE THAT THE COMPLAINT IS DUE TO A DETERIORATION OF THE SAME OR TO A MANUFACTURING DEFECT.
UNSATISFACTORY OR REFUSED GOODS SHOULD BE RETURNED IN THE ORIGINAL PACKAGING TO PARMA ITALY.COM srl.
CUSTOMER’S COUNTRY LAW IS APPLIES.
PARMAITALY.COM srl TAKES UPON ITSELF THE BURDEN OF EXPENSES FOR COLLECTING THE GOODS ONLY IN CASE OF MANUFACTURING DEFECT.

Order THE ORDER CAN BE PLACED ON LINE OR SENT BY FAX (FILL IN THE ORDER FORM, PRINT IT AND SEND IT TO N. 0521/1852758 ) , BY E-MAIL info@parmaitaly.com OR BY TELEPHONE ( N. 0521/1854158)

Order confirmation WITHIN 24 HOURS FROM RECEIPT OF THE ORDER PARMAITALY WILL SEND THE CUSTOMER AN E- MAIL ACKNOWLEDGING IT AND POSSIBLY GIVING THE NUMBER OF DESPATCH FOR THE DHL TRACKING ON LINE SERVICE.
Consignment PARMAITALY.COM srl GUARANTEES THAT GOODS ARE DESPATCHED WITHIN 24 HOURS FROM THE ORDER CONFIRMATION. MAXIMUM CONSIGNMENT TERM IS 5 DAYS.

Taxes THE PRICE WRITTEN ON THE ON-LINE ORDER FORM INCLUDE TAXES THEREFORE PRICES ARE INTENDED VAT INCLUDED.

Privacy AT ANY TIME THE CUSTOMER CAN GAIN ACCESS TO HIS RECORDED DATA AND ASK TO MODIFY OR DELETE THEM. ALL DATA REQUIRED ON THE ORDER FORM ARE ONLY USED TO ENSURE CONSIGNMENT OF GOODS AND WILL NEVER BE PASSED ON TO THIRD PARTIES OR USED TO SEND ADVERTISING INFORMATION

Security PROCESSING OF CUSTOMER PERSONAL DATA IS DONE TROUGH SSL SECURITY PROTOCOL WITH CRYPTOGRAPHY AT 128 BIT , THEREFORE IT IS NECESSARY THAT CUSTOMER LINKING TO IS CARRIED OUT THROUGH A BROWSER SUPPORTING SUCH TECHNOLOGY (INTERNET EXPLORER 4.0 AND SUBSEQUENT VERSIONS /NETSCAPE 4.0 AND SUBSEQUENT VERSIONS)

FOR COMPLAINTS OR INFORMATION PLEASE CONTACT : info@parmaitaly.com

Prices	PRICES ARE STATED IN EURO o US$ – VAT INCLUDED - POSSIBLE CUSTOMS DUTIES ARE CHARGED TO CUSTOMER.
Goods	THE GOODS ARE DELIVERED BY EITHER EXPRESS COURIER OR POST TO CONSIGNEE’S ADDRESS. PARMIGIANO REGGIANO CHEESE AND PARMA HAM ARE SENT ONLY BY EXPRESS COURIER. OPERATING AND DELIVERY SERVICES ARE GUARANTEED ALL OVER THE WORLD. THE PRODUCT PURCHASABLE FROM THE CART IS ALWAYS AVAILABLE. GOODS ARE ALWAYS SHIPPED FROM OUR PREMISES IN PARMA.
Payment	METHODS OF PAYMENT : CREDIT CARD THE FOLLOWING CREDIT CARDS ARE ACCEPTED: CARTASI’, VISA, MASTER CARD, EUROCARD, AMERICAN EXPRESS, DINERS AND JCB. PLEASE QUOTE HOLDER’S NAME, COMPLETE NUMBER OF THE CREDIT CARD AND EXPIRY DATE. CUSTOMER’S ACCOUNT WILL BE DEBITED IN EURO. CASH ON DELIVERY BANK TRANSFER TO BE EFFECTED TO PARMAITALY.COM SRL -C/o BANCA CARIPLO SEDE DI PARMA ACCOUNT N. 2433/1 ABI CODE=3069 CABCODE=12710 LETTER OF CREDIT.
Withdrawal right	CUSTOMER CAN MAKE USE OF HIS RIGHT BY ADDRESSING A REGISTERED LETTER WITH RETURN RECEIPT TO PARMA ITALY.COM srl, piazza Italo Salsi, 1/b, 43100 PARMA, AND RETURNING THE PRODUCT FREE OF CHARGES WITHIN 10 WORKING DAYS OF ITS RECEIPT. THE AMOUNT ALREADY PAID WILL BE REIMBURSED WITHIN 15 DAYS. THE CUSTOMER UNSATISFIED WITH THE PRODUCT MUST DEMONSTRATE THAT THE COMPLAINT IS DUE TO A DETERIORATION OF THE SAME OR TO A MANUFACTURING DEFECT. UNSATISFACTORY OR REFUSED GOODS SHOULD BE RETURNED IN THE ORIGINAL PACKAGING TO PARMA ITALY.COM srl. CUSTOMER’S COUNTRY LAW IS APPLIES. PARMAITALY.COM srl TAKES UPON ITSELF THE BURDEN OF EXPENSES FOR COLLECTING THE GOODS ONLY IN CASE OF MANUFACTURING DEFECT.
Order	THE ORDER CAN BE PLACED ON LINE OR SENT BY FAX (FILL IN THE ORDER FORM, PRINT IT AND SEND IT TO N. 0521/1852758 ) , BY E-MAIL info@parmaitaly.com OR BY TELEPHONE ( N. 0521/1854158)
Order confirmation	WITHIN 24 HOURS FROM RECEIPT OF THE ORDER PARMAITALY WILL SEND THE CUSTOMER AN E- MAIL ACKNOWLEDGING IT AND POSSIBLY GIVING THE NUMBER OF DESPATCH FOR THE DHL TRACKING ON LINE SERVICE.
Consignment	PARMAITALY.COM srl GUARANTEES THAT GOODS ARE DESPATCHED WITHIN 24 HOURS FROM THE ORDER CONFIRMATION. MAXIMUM CONSIGNMENT TERM IS 5 DAYS.
Taxes	THE PRICE WRITTEN ON THE ON-LINE ORDER FORM INCLUDE TAXES THEREFORE PRICES ARE INTENDED VAT INCLUDED.
Privacy	AT ANY TIME THE CUSTOMER CAN GAIN ACCESS TO HIS RECORDED DATA AND ASK TO MODIFY OR DELETE THEM. ALL DATA REQUIRED ON THE ORDER FORM ARE ONLY USED TO ENSURE CONSIGNMENT OF GOODS AND WILL NEVER BE PASSED ON TO THIRD PARTIES OR USED TO SEND ADVERTISING INFORMATION
Security	PROCESSING OF CUSTOMER PERSONAL DATA IS DONE TROUGH SSL SECURITY PROTOCOL WITH CRYPTOGRAPHY AT 128 BIT , THEREFORE IT IS NECESSARY THAT CUSTOMER LINKING TO IS CARRIED OUT THROUGH A BROWSER SUPPORTING SUCH TECHNOLOGY (INTERNET EXPLORER 4.0 AND SUBSEQUENT VERSIONS /NETSCAPE 4.0 AND SUBSEQUENT VERSIONS)